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Thesis

Software Is Becoming a Commodity. Agent Labor Isn't.

The software was the asset for two decades. That bet is eroding, and the value is moving to the work the software performs.

Patrick Hillstrom·May 26, 2026·2 min read

For two decades the bet was simple: write software once, sell it many times, and let the margins compound. The software was the asset. That bet is eroding because software stopped being hard to produce, even as it kept getting more useful. When a competent model can generate a working app in an afternoon, the app is table stakes.

The commodity trend

Code generation got good enough that the marginal cost of a feature is approaching the cost of describing it. That is wonderful for builders and brutal for anyone whose defensibility was "we built the software." If the thing you sell can be cloned over a weekend, the price of that thing trends toward the cost of cloning it, which is now close to zero.

Labor is the scarce thing

What did not get commoditized is actually doing the work, reliably, over and over, without dropping it. Plenty of tools can do a task once in a demo, while a system you can hand a recurring responsibility and trust to own it is rare. The scarcity moved from the software to the labor the software performs.

That is why "AI agent" and "AI app" name different categories. An app is a surface you buy and operate. With an agent you delegate the work itself, so something actually comes off your plate, and that relationship is far more valuable and far harder to build.

What changes when you buy outcomes

Once you frame it as labor, the questions change. "What features does it have" turns into "what can I stop doing myself," and you measure it in work completed where you used to count tokens or seats. The unit becomes the outcome.

Companies buy software for the work it does. Agents collapse the distance between the software and the work.

The lean company

The downstream effect is a different shape of company. If labor is something you can buy as agents instead of headcount, the founder-to-output ratio changes by an order of magnitude. A handful of people, or one person, can run an operation that used to require a department, because the recurring work is owned by a team of agents that close their own loops.

That is the company Nerve is built for and built as: a team of agents that does the work.

FAQ

Are you saying software has no value?

No. Software is more useful than ever. The point is that the software itself is no longer scarce, so durable value moves to reliably performing the work, which is much harder to replicate.

How do you price agent labor versus software?

You price it against the work it replaces or the outcome it produces. The buyer is comparing it to the cost of getting the job done, which makes token cost and per-seat licensing the wrong anchors.

Hand the work to agents.

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