SMS Terms and Opt-In

Last updated: April 18, 2026

1. Program Description

Nerve, operated by NerveLabs Inc., a Delaware corporation ("Nerve," "we," "us"), offers an optional SMS messaging program that delivers account-related notifications to registered Nerve users. Messages may include: morning and evening briefings of your day, meeting preparation summaries delivered before scheduled meetings, agent-generated action reminders, follow-up prompts, and conversational replies from the Nerve AI assistant when you text our number.

The SMS program is only available to registered Nerve account holders who have explicitly opted in. Nerve does not use SMS for marketing, promotions, or affiliate offers.

2. How to Opt In

To enroll in the Nerve SMS program:

  1. Sign in to your Nerve account at https://getnerve.ai.
  2. Navigate to Account → Notifications.
  3. Enter your mobile phone number in the Phone number field.
  4. Enable the SMS delivery toggle for the notification types you want to receive (briefings, meeting prep, and/or interrupts).
  5. By entering your phone number and enabling SMS delivery, you affirmatively agree to receive SMS messages from Nerve at that number. This constitutes your express written consent under the Telephone Consumer Protection Act (TCPA).
Consent language shown in the product:
"I hereby agree to receive SMS messages from Nerve at this number, including briefings, meeting preparation, and agent notifications. Message and data rates may apply. Message frequency varies based on my activity. Reply STOP to cancel at any time. Reply HELP for help. See getnerve.ai/sms and getnerve.ai/privacy."

Nerve does not share, sell, or transfer collected phone numbers or consent records to third parties or affiliates for their own marketing purposes.

3. Message Frequency

Message frequency varies based on your account activity, calendar, and notification preferences. A typical user can expect between 0 and 10 messages per day. You can reduce or pause messaging at any time from the Account → Notifications screen inside Nerve, or by texting STOP (see Section 5).

4. Message and Data Rates

Message and data rates may apply. Your wireless carrier's standard text messaging and data rates apply to each message sent and received. Nerve does not charge separately for SMS messages. Please contact your wireless carrier for pricing details on your plan.

5. How to Opt Out (STOP)

You can cancel the SMS service at any time. Text STOP to the Nerve short code or long code you receive messages from. After you send the word STOP to us, we will send you an SMS reply confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from Nerve. Additional accepted cancellation keywords include: UNSUBSCRIBE, CANCEL, QUIT, END.

You can also disable SMS delivery at any time from Account → Notifications inside Nerve, or by removing your phone number from your account profile.

6. How to Get Help (HELP)

If you are experiencing issues with the messaging program, text HELP to the Nerve number for information. You can also reach support directly at patrick@getnerve.ai. You may also visit https://getnerve.ai for full program information.

7. Sample Messages

Representative examples of messages a subscriber may receive:

"Nerve briefing, Sat: 3 focus items. 1) CRS pilot contract, 2) Investor intro w/ Matt Archer, 3) BJJ 1pm. 2 meetings today. Reply to dig in. Reply STOP to opt out."
"Meeting in 15 min: CRS weekly sync (Ash, Codey, Jay). Last touch: Wed, pilot scoping. Three open threads: invoice #INV-0042, usage data access, Sarika's onboarding. Msg&data rates may apply."
"Got it. Drafting the follow-up to Ash now. I'll ping you when the draft is ready for review in the dashboard."

8. Supported Carriers

The Nerve SMS program is compatible with all major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Cricket, and others. Carriers are not liable for delayed or undelivered messages.

9. Eligibility

The Nerve SMS program is open to U.S. residents aged 18 or older with a registered Nerve account. By opting in, you represent that you are the account holder or authorized user of the mobile phone number you provide.

10. Privacy

Your phone number and any messages exchanged through the SMS program are handled in accordance with our Privacy Policy. We use Bird (Messagebird) as our SMS delivery provider. Nerve does not share, sell, or transfer your phone number or consent records to third parties or affiliates for their own marketing purposes. Information shared with our SMS delivery vendor is used solely to deliver messages you have requested.

11. Changes to These Terms

We may update these SMS terms from time to time. If we make material changes, we will post the updated terms at https://getnerve.ai/sms and update the "Last updated" date above. Continued use of the SMS program after changes are posted constitutes acceptance of the revised terms.

12. Contact

Questions about the Nerve SMS program:
NerveLabs Inc.
Email: patrick@getnerve.ai
Web: https://getnerve.ai